Introduction
Welcome to RosaMia LLC! These Terms of Service ("Terms") govern your access to and use of the RosaMia Club website (https://rosamia.club/), services, and products (collectively, the "Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Use of Services

Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.

Account Registration

To use certain features of our Services, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security

You are responsible for maintaining the security of your account and password. RosaMia LLC will not be liable for any loss or damage arising from your failure to comply with this security obligation.

2. Orders and Payments

Placing Orders

By placing an order through our Services, you agree to purchase the products as described at the price indicated, subject to these Terms. All orders are subject to availability and confirmation of the order price.

Order Confirmation

After you place an order, you will receive an email confirmation. This email confirms receipt of your order and provides details about your order. This confirmation does not guarantee the availability of the products ordered.

Payments

We accept various forms of payment as indicated on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our Services. You authorize us to charge your chosen payment method for any orders placed through your account.

Subscription Services 

We offer a free subscription service that allows you to receive regular deliveries of fresh roses. By subscribing to this service, you will receive a weekly newsletter detailing the roses available for that week. You can place your order for the week by replying to the newsletter email. Subscribing to the newsletter is free, but you will be charged for any orders you place as outlined in the order confirmation.

Subscription Management

Sign-Up: You can sign up for the free subscription service through our website. No payment is required to subscribe to the newsletter.
Placing Orders: To order the weekly roses, reply to the newsletter with your order request. Standard pricing and payment terms apply to each order placed.
Cancellation: You can unsubscribe from the newsletter at any time by following the unsubscribe link in the email or by contacting our customer support.
Subscription Changes: We reserve the right to change, modify, or discontinue the subscription service at any time without notice. Any changes will be effective immediately upon posting on our website.

Pricing and Promotions

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice. Promotional offers and discounts are subject to specific terms and conditions and may be subject to expiration.

3. Delivery and Shipping

Delivery Times

Delivery times may vary based on availability and your location. We strive to deliver flowers on the specified dates, but delivery times are not guaranteed.

Shipping Policies
We currently deliver within specified regions. Please refer to our shipping policy for detailed information. Any shipping or delivery issues should be reported to us promptly for resolution.

Delivery Confirmation

You will receive a delivery confirmation once your order has been delivered. If there are any issues with your delivery, please contact us immediately.

Delivery Charges

Delivery charges are calculated based on the delivery location and will be added to your order total at checkout.

4. Returns and Refunds

Return Policy

Due to the perishable nature of flowers, we do not accept returns. However, if you are not satisfied with your order, please contact us within 24 hours of delivery, and we will work to resolve the issue.

Refund Policy

Refunds are issued on a case-by-case basis. If an order is eligible for a refund, the amount will be credited back to the original payment method. Refunds will be processed within 7-10 business days.

Complaint Resolution

If you have any complaints or issues with your order, please contact our customer support team. We will do our best to resolve any issues to your satisfaction.

5. User Conduct

You agree not to use the Services for any unlawful purpose or in any way that could harm the Services, or any third party. Prohibited activities include, but are not limited to:

Posting or transmitting any unlawful, threatening, abusive, defamatory, obscene, or otherwise objectionable content.
Interfering with or disrupting the Services or servers or networks connected to the Services.
Attempting to gain unauthorized access to any portion of the Services or any other accounts, computer systems, or networks connected to the Services.
Engaging in any activity that could damage, disable, overburden, or impair the Services or interfere with any other party's use of the Services.

6. Intellectual Property

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, images, and software, are the property of RosaMia LLC or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Trademarks

The RosaMia Club name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of RosaMia LLC or its affiliates or licensors. You must not use such marks without the prior written permission of RosaMia LLC.

Copyright Infringement

If you believe that any content on our Services infringes your copyright, please contact us with a detailed description of the alleged infringement.

7. Limitation of Liability

To the fullest extent permitted by law, RosaMia LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use of or inability to use the Services.

• Any unauthorized access to or use of our servers and/or any personal information stored therein.

• Any interruption or cessation of transmission to or from the Services.

• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party.

• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services.

8. Indemnification

You agree to indemnify, defend, and hold harmless RosaMia LLC, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.

9. Governing Law

These Terms and any disputes arising out of or related to these Terms or the Services will be governed by and construed in accordance with the laws of the jurisdiction in which RosaMia LLC operates, without giving effect to any principles of conflicts of law.

Dispute Resolution

Any disputes arising out of or in connection with these Terms shall be resolved through good faith negotiations between the parties. If the dispute cannot be resolved through negotiations, it shall be submitted to binding arbitration in accordance with the rules of the applicable arbitration organization in the jurisdiction in which RosaMia LLC operates.

10. Changes to Terms

We may modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

Notification of Changes

We will notify you of any changes to these Terms by posting the updated Terms on our website and updating the effective date at the top of the Terms. We encourage you to review the Terms periodically to stay informed of any updates or changes.

11. Contact Us

If you have any questions about these Terms, please contact us at:

RosaMia Club (“RosaMia LLC”)
2000 Towerside Terrace Apt 1809, Miami, Florida, 33138
Email: luisa@rosamia.club
Phone: +1-305-707-4745